Data Protection Policy
1. Who is the Data Controller?
The data controller for the various processes related to the management of our users, clients, and suppliers is César Catalán Gómez, with registered office at C/Rosa Luxemburgo, 26, Alaquàs (Valencia) and Tax ID No. 26752014R.
For the purposes of our data protection policy, the contact telephone number is +34 647 52 29 00 and the contact email address is info@diecast.es.
2. What type of data do we have about you and how did we obtain it?
The categories of personal data that our company processes about its clients and suppliers are:
Identification data
Professional data such as job title, skills, etc.
Postal or email addresses
Commercial information
Financial and transaction data
Under no circumstances do we process specially protected data.
We have obtained all of the aforementioned data either directly from you by submitting a contact form or by submitting a commercial offer, contractual proposal, etc., or through your company by providing us with identification data and other information necessary to carry out the contractual relationship between the parties. You or your company are obligated to provide us with updated data in the event of any changes.
3. For what purpose do we process your data?
We process the data provided to us by interested parties in order to manage various activities derived from specific procedures carried out in the areas of sales, after-sales service, supplier management, service quality, etc. We will use your data to carry out some of the following actions:
a) Sending the information you request through the contact form on our website or any other means of contacting our company.
b) Providing both potential customers and our customers with offers of products and services of interest to them.
c) Carry out the administrative, tax, and accounting management of our clients and/or suppliers.
d) Conduct satisfaction surveys, market research, etc., in order to offer you the most appropriate offers and optimized service quality, etc.
We will not create commercial profiles based on the information provided, and consequently, we will not make automated decisions about you based on a commercial profile.
4. How long will we retain your data?
Personal data relating to individuals linked to potential clients, clients, and suppliers that we collect through the various contact and/or information collection forms will be retained as long as the data subject does not request its deletion. Data provided by our clients and suppliers will be retained as long as the business relationship between the parties is maintained, always respecting the minimum legal retention periods according to the subject matter.
In any case, we will retain your personal data for as long as reasonably necessary, taking into account our needs to respond to inquiries or resolve problems, make improvements, activate new services, and comply with applicable legal requirements. This means that we may retain your personal data for a reasonable period of time, even after you have stopped using our products or this website. After this period, your personal data will be deleted from all of our company's systems.
5. What is the legal basis for processing your data?
Depending on the type of data processing, we summarize the legal basis for such processing below:
PROCESSING LEGAL BASIS
Accounting Management: management of invoicing with clients and/or suppliers, maintenance, development, and control of the contractual relationship between the parties.
Tax Management: application of withholdings, discounts, etc. Maintenance, development, and control of the contractual relationship between the parties; Compliance with legal obligations.
Administrative management: logistics management, warehouse, customer deliveries, receipt of goods, etc. Maintenance, development, and control of the contractual relationship between the parties.
Marketing: Commercial actions regarding our products or services directed at our customers or those who have requested information from us in the past, including conducting customer satisfaction surveys, sending commercial information and news about our services and products, etc.
Free and unequivocal consent of the interested party (potential customers). We hereby inform you that the withdrawal of this consent may under no circumstances affect the execution of any contract between the parties, nor does it affect the legitimate interest of the company in promoting and marketing products or services similar to those obtained or requested by the interested parties in the past.
Regarding the aforementioned legal basis, you are obliged to provide your personal data. If you do not provide your personal data, your contract cannot be executed, nor can legal obligations or obligations arising from public authorities be fulfilled.
6. To which recipients will your data be communicated?
Our company will never share your personal data with any third-party company that intends to use it in its direct marketing activities, except if you have expressly authorized us to do so.
We inform you that we may provide your personal data to public administration bodies and competent authorities in cases where we receive a legal request from said authorities or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process; to respond to any claim or legal claim; or to protect the rights of our clients and the general public.
We inform you that your data will not be transferred or communicated to third parties; our company is solely responsible for its processing and custody.
7. What are your rights as a data subject?
Anyone has the right to obtain confirmation as to whether or not we are processing personal data that concerns them.
Specifically, data subjects may request the right to access their personal data, as well as to receive it in a common, machine-readable format if the processing is carried out electronically (right to data portability).
Likewise, data subjects may request the right to rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Additionally, in certain circumstances, data subjects may request the restriction of the processing of their data, or in certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object to the processing of their data. Our company will stop processing the data except for compelling legitimate reasons, or the exercise or defense of potential claims, or in those exceptions established in the applicable regulations.
We also inform you that you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent given prior to its withdrawal.
Users are also informed that they may exercise the aforementioned rights at any time by writing to us using the contact information provided in Section 1, "Data Controller," of this Data Protection and Privacy Policy, attaching a copy of their ID. You also have the right to file a complaint with the Spanish Data Protection Agency, especially if you have not been satisfied with the exercise of your rights.
8. Data protection of website users
In accordance with the current Regulation (EU) 2016/679, we inform you that the personal data of website users will be processed by the company for the processing activities indicated in each data collection form on our website. This processing of your data will be protected by your consent. By clicking the "SEND" button, the User consents to the processing of their data by our company.
Likewise, we inform you that, unless legally required or with your express consent, our company will not share your data with third parties.
Furthermore, the User is informed that at any time they may exercise their rights to access, rectify, or delete their data, as well as other rights recognized in this document and regulated by Regulation (EU) 2016/679, by notifying Diecast.es at the following email address: diecast@diecast. Furthermore, in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, our company undertakes not to send advertising via email without first receiving the recipient's express authorization. The User may object to the sending of advertising by checking the corresponding box.
9. Other information of interest regarding our privacy policy
9.1 Security Measures
Our company adopts the security levels required by current European and Spanish data protection regulations, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing described, as well as the risks of varying probability and severity for your rights and freedoms as an individual.
9.2 Processing of data of minors
Under the GDPR EU 679/2016 and RD 1720/2007, minors over the age of 14 may give their consent to contract information society services, such as registering for a forum, completing a contact form, etc. However, it will be the responsibility of the parents or legal guardians to verify the accuracy of the age indicated by the minor.
For the processing of data from minors under 14 years old, such data collection will always be carried out with the express consent of the parents or legal guardians.
9.3 Modifications to our Data Protection and Privacy Policy
Occasionally, our company may make modifications and corrections to this section of the Data Protection Policy for Users, clients, and suppliers. Please check this section regularly to review any changes that may have occurred and how they may affect you.
9.4 Why is it necessary to accept this Data Protection and Privacy Policy?
This section of the Data Protection Policy for Users, Clients, and Suppliers provides you with all the necessary information in an easily accessible manner so that you can understand the type of data it maintains on your potential clients, customers, and/or suppliers, the purposes pursued, the rights that data protection regulations grant you as the data subject, and how to exercise these rights. Therefore, by deliberately submitting your personal data through our contact methods and/or by initiating a business relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or for which certain national or regional regulations authorize us to do so.
In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties, with potentially serious consequences when providing the various services contemplated in the commercial contract entered into with the contracting party.
If you have any questions regarding this section of the Data Protection Policy for Potential Clients, Customers, and Suppliers of our company, please contact the company using the address provided in the first section "Data Controller." We will be happy to assist you and answer any additional questions you may have.
10. Applicable Law
These Terms and Conditions shall be governed at all times by the provisions of Spanish and European legislation regarding personal data protection and privacy.
Use of Cookies and Activity Files
Diecast.es, on its own behalf or through a third party contracted to provide measurement services, may use cookies when a user browses the sites and pages of the Website. Cookies are files sent to a browser via a web server to record the user's activities on the Website.
The cookies used by www.diecast.es, or the third party acting on its behalf, are only associated with an anonymous user and their computer, and do not provide the user's personal data.
When the user consents to their reception, they can find out which server is using the cookies; for this purpose, they should consult their browser's instructions.
Thanks to cookies, the www.diecast.es server, or a third party acting on its behalf, can recognize the browser of the user's computer. This makes browsing easier, allowing, for example, access for previously registered users and access to areas, services, promotions, or contests reserved exclusively for them without having to register on each visit. Cookies are also used to measure audience and traffic parameters, and monitor progress and the number of entries.
Users can configure their browser to receive an on-screen notification when cookies are received and to prevent their installation on their hard drive. Please consult your browser's instructions and manual for more information. To use the www.diecast.es website, it is not necessary for the user to allow the installation of cookies sent by www.diecast.es or any third party acting on its behalf. However, the user may need to log in to each of the services whose provision requires prior registration or login.
Likewise, the www.diecast.es web servers can automatically detect the IP address and domain name used by the user. All this information is recorded in a server activity file that allows for subsequent processing of the data to obtain statistical measurements that allow us to determine the number of page impressions, the number of visits made to the web services, etc. In any case, this file is subject to dissociation processes that prevent the identification of the user's machine.